Graphic Design Print Design Marketing

Penguin Window Cleaning

EDDM direct mail campaign that worked a little too well — the owner had to call and ask us to stop sending mailers because he had more business than he could handle.

Penguin Window Cleaning

Sometimes the best problem you can have is too much business.

Penguin Window Cleaning hired me to design an EDDM (Every Door Direct Mail) campaign to help grow their customer base. The mailer went out, the phones started ringing, then kept ringing, then wouldn’t stop ringing. Jon, the owner, eventually called and asked us to pump the brakes. They had too much of a response. It’s a good problem to have, but a problem to plan for.

They did end up doing more mailings later, once they were staffed up and ready to scale. But the first campaign was a pretty good reminder that good marketing creates good problems, and you’d better be ready.

Good design gets results. Sometimes faster than expected.